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Hardware
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  • Hardware
  • Payment Devices
    • Payment Devices
    • PAX-S300
      • Getting Started
      • Setup for HTTP GET
      • Setup for TCP
      • Close Batch & Clear Database
      • Setup Static & Dynamic IP
      • Common Issues
        • How to Troubleshoot Connection Error between PAX and POS?
    • PAX-PX5
    • PAX-Q20L
    • Payanywhere
    • Common Issues
  • AIO Point of Sale
    • AIO Point of Sale
    • PAX Terminals Pre-requisite
    • PAX E500
    • PAX E600
    • PAX E700
    • PAX E800
    • PAX A920
    • Common Issues
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  1. Payment Devices
  2. PAX-S300

Common Issues

Issue

Reason

Troubleshooting

CONNECTION ERROR

Communication failure between PAX and POS

1. Verify Payment Settings

2. Verify the IP Address

3. Verify he PAX Communications params

4. Ping Test

5. Run a sample Sale

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Last updated 5 years ago

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