# Installation & Download ### Activating A920 Terminal Activation of the device is an important step in the process. PAX A920 with retailcloud is easy to setup and get going. If the hardware is bought directly from retailcloud it may already be activated. ### How to verify that your hardware is already activated? If your hardware is activated you will be able to see the mPOS app icon installed under applications. If it is not activated, please send an email to [**support@retailcloud.com**](mailto:support@retailcloud.com) Provide the below information to retailcloud support 1. A920 Serial Number starting with 115xxx ( Sticker back of the device) 2. Payment Processor Information ( See the section for Payment Processor Prerequisite for specific details on each processor ) [**Pax Terminals Prerequisite**](https://app.gitbook.com/@retailcloud/s/hardware/~/drafts/-LtxnIF6QbWhdnO2djeT/all-in-one-point-of-sale/pax-terminals-pre-requisite) Once the terminal is successfully registered the available applications in the paxstore will display on the terminal and can manually select an application from the terminal and manually initiate the download. 1. Power On the terminal 2. Open Pax Store 3. Find the 6IX POS App 4. Register & Login to the POS --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://retailcloud.gitbook.io/point-of-sale/6ix-pos/getting-started/installation-and-download.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.