Prepaid

Prepaid Payments

When a customer wants to make payments on their Prepaid Account (assuming that they have already made their first initial deposit/payment),

1. Go to POS -->Transactions --> Prepaid tab.

2. Customer Name & Number will be auto populated.

3. Enter the amount of the payment

4. Enter any comments regarding the transaction

5. PAY is selected if this will be a partial payment (balance will still be due)

6. FULL PAY is selected if this transaction will be to pay off the balance on the Prepaid item.

7. CANCEL is selected if this transaction is to Cancel the Prepaid Account - this cannot be reversed.

8. No future payments can be made. If the Cancellation was in error, a new Prepaid Transaction must be created. If the transaction is cancelled it will have to be subject to the cancellation rules set in the configuration and a receipt would have to be printed for the customer to sign.