Replace Register

Overview

Go to Management --> Hierarchy --> Register--> Replace Register

There are times when you may have equipment malfunction and need to replace your original register. The Replacing Register function will allow you to assign a new register ID and bring in all of the information from your original register.

Details

Select the appropriate Venue, Store and Register you will notice that the CAS will automatically populate the original POS serial number. Using the New POS unit select your new replacement unit. If no POS is provided one must be assigned to your domain by retailcloud. You also need to give a reason for the move to the new POS. Once you press save you have allocated the new register to the old one.