Verified Refund

To do a return verified transaction follow the steps below :

  1. From the transaction screen, swipe from the left side to view the menus . Click on ‘Verified Refunds’.

  2. There are three return options to select from :

  • Complete

  • Partial

  • Unverified

  1. If the customer wants to return all the items purchased, click on ‘Complete’ → Select the transaction from the transaction list. The screen will appear the same as the transaction screen.

  2. If the customer doesn’t want to return all the items purchased, click on ‘Partial’→ Select the transaction from the transaction list → Select the items for refund from item list → Click ‘Proceed’.

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