Waitlist

Waitlist Management

Quickly find available service providers and manage walk-ins. Customers can choose to wait for the service provider they always use. Creates more transparency around how long it will take for customers to be seated. Customers get a text notification when they are added to a waitlist and can check in to see how many parties are ahead of them and what their estimated wait time is from their phones.

Add to waitlist

Scheduled appointments in the scheduler for the day will get auto populated in their order on the waitlist screen. To add a new customer on the waitlist enter the details in the fields below

Name	Enter the first name and last name of the customer in the fields provided.
Phone Number	Enter the customer’s phone number in this field.
Email	Enter the customer’s email address in this field.
Services	Select the customer’s desired service from the list provided.
Stylist	Select the customer’s desired stylist to do the service from the list provided.
Comments	Enter any comments in this field.

Modify/Update waitlist

Delete Waitlist

A customer from the waitlist can be deleted by clicking on the ‘Delete’ button at the bottom of the waitlist screen. A popup will appear for the confirmation. Select the employee who is going to delete the waitlist customer and enter the reason for deleting.

Deleted customers will be listed under the ‘Deleted’ tab.