🖥️
Hardware
  • Hardware
  • Payment Devices
    • Payment Devices
    • PAX-S300
      • Getting Started
      • Setup for HTTP GET
      • Setup for TCP
      • Close Batch & Clear Database
      • Setup Static & Dynamic IP
      • Common Issues
        • How to Troubleshoot Connection Error between PAX and POS?
    • PAX-PX5
      • Getting Started
      • Setup for HTTP GET
      • Setup for TCP
      • Close Batch & Clear Database
      • Setup Static & Dynamic IP
    • PAX-Q20L
    • Payanywhere
    • Common Issues
  • AIO Point of Sale
    • AIO Point of Sale
    • PAX Terminals Pre-requisite
    • PAX E500
      • Initial Setup
      • Point of Sale App
      • Ports, Peripherals & Accessories
      • Issues & Troubleshooting
    • PAX E600
      • Initial Setup
      • Point of Sale App
      • Ports, Peripherals & Accessories
      • Issues & Troubleshooting
    • PAX E700
      • Initial Setup
      • Point of Sale App
      • Ports, Peripherals & Accessories
      • Issues & Troubleshooting
    • PAX E800
      • Untitled
      • Initial Setup
      • Point of Sale App
      • Ports,Peripherals & Accessories
      • Issues & Troubleshooting
    • PAX A920
      • Initial Setup
      • Point of Sale App
      • Ports, Peripherals & Accessories
      • Issues & Troubleshooting
    • Common Issues
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On this page
  • Introduction
  • Certified Devices
  • Setup Process ( Pax Devices )
  • Prerequisites
  • Steps
  • Common Problems & Solutions
  • Reference Screens

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  1. Payment Devices

Payanywhere

Instructions to setup Payanywhere for retailcloud customers

Introduction

retailcloud & Payanywhere Integration can be used on various devices and more devices are getting certified

Certified Devices

Payanywhere supported Android Consumer phones

  1. Android Phones

  2. PAX A920

  3. PAX E600 ( Coming Soon )

  4. PAX E500 ( Coming Soon )

Setup Process ( Pax Devices )

Prerequisites

  1. Payanywhere Merchant Account Setup with username and password.

  2. PAX device with valid Encryption Key Injected.

  3. PA SDK app installed on the PAX Device

  4. PA SDK App logged in using the Payanywhere account ( From #1 )

  5. retailcloud mPOS / 6IX app Installed on PAX Device

  6. Valid retailcloud mPOS / 6IX license and register ID

Steps

  1. Login to PA SDK using the Payanywhere Login

  2. Close the app running from background

  3. Launch retailcloud app

  4. Register / Activate

  5. Login

  6. Click Settings

  7. Click Payment Processor

  8. Select Payanywhere as Payment Processor.

  9. Navigate back to home screen / transaction sale

  10. Run a test transaction. During the test transaction Pay anywhere screens will show up to Insert card / contactless ).

Common Problems & Solutions

Problem

Solution

No Action / Approval after card is inserted

  1. Verify Encryption on PAX

  2. Verify if the PA SDK is logged in

Transaction Failed , No Payanywhere is not installed

Verify if the PA SDK app is installed. Some devices comes with Payanywhere App but not the PA SDK. ( See below screenshot )

Reference Screens

PreviousPAX-Q20LNextCommon Issues

Last updated 5 years ago

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PA SDK APP
retailcloud Payment Settings Page
Payment Screen on retailcloud if the Pay-anywhere is successfully configured