Payanywhere

Instructions to setup Payanywhere for retailcloud customers

Introduction

retailcloud & Payanywhere Integration can be used on various devices and more devices are getting certified

Certified Devices

Payanywhere supported Android Consumer phones

  1. Android Phones

  2. PAX A920

  3. PAX E600 ( Coming Soon )

  4. PAX E500 ( Coming Soon )

Setup Process ( Pax Devices )

Prerequisites

  1. Payanywhere Merchant Account Setup with username and password.

  2. PAX device with valid Encryption Key Injected.

  3. PA SDK app installed on the PAX Device

  4. PA SDK App logged in using the Payanywhere account ( From #1 )

  5. retailcloud mPOS / 6IX app Installed on PAX Device

  6. Valid retailcloud mPOS / 6IX license and register ID

Steps

  1. Login to PA SDK using the Payanywhere Login

  2. Close the app running from background

  3. Launch retailcloud app

  4. Register / Activate

  5. Login

  6. Click Settings

  7. Click Payment Processor

  8. Select Payanywhere as Payment Processor.

  9. Navigate back to home screen / transaction sale

  10. Run a test transaction. During the test transaction Pay anywhere screens will show up to Insert card / contactless ).

Common Problems & Solutions

Problem

Solution

No Action / Approval after card is inserted

  1. Verify Encryption on PAX

  2. Verify if the PA SDK is logged in

Transaction Failed , No Payanywhere is not installed

Verify if the PA SDK app is installed. Some devices comes with Payanywhere App but not the PA SDK. ( See below screenshot )

Reference Screens

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