> For the complete documentation index, see [llms.txt](https://retailcloud.gitbook.io/hardware/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://retailcloud.gitbook.io/hardware/payment-devices/payanywhere.md).

# Payanywhere

## Introduction

retailcloud & Payanywhere Integration can be used on various devices and more devices are getting certified 

## Certified Devices

Payanywhere supported Android Consumer phones

1. Android Phones
2. PAX A920 
3. PAX E600 ( Coming Soon )
4. PAX E500 ( Coming Soon )

## Setup Process ( Pax Devices )

### Prerequisites 

1. Payanywhere Merchant Account Setup with username and password.
2. PAX device with valid Encryption Key Injected. 
3. PA SDK app installed on the PAX Device 
4. PA SDK App logged in using the Payanywhere account ( From #1 )
5. retailcloud mPOS / 6IX app Installed on PAX Device
6. Valid retailcloud mPOS / 6IX license and register ID

### Steps 

1. Login to PA SDK using the Payanywhere Login
2. Close the app running from background 
3. Launch retailcloud app
4. Register / Activate
5. Login
6. Click Settings
7. Click Payment Processor
8. Select Payanywhere as Payment Processor. 
9. Navigate back to home screen / transaction sale 
10. Run a test transaction. During the test transaction Pay anywhere screens will show up to Insert card / contactless ). 

## Common Problems & Solutions

| **Problem**                                          | **Solution**                                                                                                                |
| ---------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------- |
| No Action / Approval after card is inserted          | <ol><li>Verify Encryption on PAX</li><li>Verify if the PA SDK is logged in</li></ol>                                        |
| Transaction Failed , No Payanywhere is not installed | Verify if the PA SDK app is installed. Some devices comes with Payanywhere App but not the PA SDK. ( See below screenshot ) |

## Reference Screens

![PA SDK APP](/files/-M0yFxGTQTIsDstQnnDi)

![retailcloud Payment Settings Page](/files/-M0yHDjmOyybAXlXw6Mv)

![Payment Screen on retailcloud if the Pay-anywhere is successfully configured ](/files/-M0yHYRYdaH-IO3kECyC)