> For the complete documentation index, see [llms.txt](https://retailcloud.gitbook.io/point-of-sale/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://retailcloud.gitbook.io/point-of-sale/mobile-pos-mpos/return.md).

# Return

To do a return transaction follow the steps below :

1. From home screen --> **Other Transactions** --> **Return**. There are three return options to select from :

* **Complete**
* **Partial**
* **New**

1. If the customer wants to return all the items purchased, click on ‘**Complete**’ → Select the transaction from the transaction list. 
2. If the customer doesn’t want to return all the items purchased, click on ‘**Partial**’→ Select the transaction from the transaction list → Select the items for refund from item list → Click ‘**Proceed**’. 

&#x20;          ![](https://lh5.googleusercontent.com/HPujqtzr1qTpJuSeVIZvWBcfqYRdtmSqd_E-78znRWszEWDBOJ8CiwL7Ieqn-AdO45LWEzSm3mY-c9OQarTzQ31sf8fMfhmfTiOyD2z0Hx4GOGe18SCjneshjlulUsi5xxtPuG0Y)               ![](https://lh5.googleusercontent.com/y-xHFNZmsodebMzS05B4rE2JgaxH6KGdRV7wR6CKCd6oOzg5U28asaGhZPxjS9iDevNqm-tcgb_kkT1BYspyHXhfbIQ9G7a8MkE5fl8tgltjLGHaQjfz0AOdtz2j-y9txANI3daP)<br>