> For the complete documentation index, see [llms.txt](https://retailcloud.gitbook.io/point-of-sale/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://retailcloud.gitbook.io/point-of-sale/windows-pos-winpos/getting-started/installation-and-download/uninstall-mysql-5.6-from-windows.md).

# Uninstall MYSQL 5.6 from Windows

**Scenario:** User uses installer and does not configure MySQL 5.6 correctly, the app will not open and user will not be able to use retailcloud POS.

**Steps to take:**

1. Go to Control Panel on your Windows Machine and uninstall MySQL Server 5.6
2. Uninstall everything with MySQL on Control Panel
3. Navigate to your C: Drive
4. Go into Program Files and delete the folder MySQL
5. You will need to reveal your hidden items on your C: Drive because there is a MySQL directory hidden by default that you need to delete
   1. On windows 10, you go on **C: drive**, From the top Toolbars select **Views**, check box **Hidden Items,** now you will see folder **Program Data.**
   2. On Windows 7, you go to **C: drive,** Choose **Organize,** select **Folder and search options, show hidden folders**, **Program Data**
6. Delete the MySQL Folder from Program Data folder

Now you should be able to reinstall MySQL without any issue.