# Configuring the POS Scale

### **Configuring the Scale**

Before using the scale with the POS Application, we need to configure the scale.

*This option is only available if the application type is changed to **Decimal** on the web portal.*

To get into the **"Function Mode"** press and hold the **"SAMPLE"** button for about 5 seconds.  Once the screen displays **"func"** proceed with the following:

&#x20;  **-** Press the **"PRINT"** button to initiate the menu options, then press **"SAMPLE"** to navigate through the menu options.  Press the **"RE-ZERO"** button to change the values of the options.

&#x20;   **prt  =  2**\
&#x20;   **bps  =  0**\
&#x20;   **btpr =  0**

&#x20;   \- Press the **"PRINT"** button again to display **"End"** and press the **"SAMPLE"** button to save changes.  Press **"MODE"** to reset the scale with the new changes

### **Configuring Windows**

Click **"Start"** and hit **"Run"** type **"devmgmt.msc"** (without the quotes) and hit enter.  The device manager should have poped up - open up the **"Ports"** Tree and right click on the **"USB to Serial Comm Port"** (note which COM Port # is assigned) and select **"Propterties."**

&#x20;   \- Make the following changes:

&#x20;   **Bits per second = 2400**\
&#x20;   **Data bis        = 7**\
&#x20;   **Pairty          = Even**\
&#x20;   **Stop bits       = 1**\
&#x20;   **Flow control    = None**

&#x20;   \- Click **"OK"** to save changes, and close out of all the windows.

### **Configuring the POS Application**

Login to the POS Application and navigate to **Configuration > Hardware Settings.**  Under scale settings select the associated with the Com Port we just configured.

Save the changes and go into **Transactions**, place an item on the scale and wait for a small pop up box to start the process.


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