🖋️
Point of Sale
  • Point of Sale ( POS )
  • Windows POS ( WinPOS )
    • Getting Started
      • Hardware
        • Magnetic Stripe Readers
          • HID or Keyboard MSR
        • Increasing Memory Size
        • Optimus Computer (Inventory Scanning)
      • SetUp
      • Installation & Download
        • Installing MySQL 5.6
        • Uninstall MYSQL 5.6 from Windows
      • Version
      • Uninstallation
    • Training Mode
    • Signing In
    • Clock In/Out
    • Configure
      • Setup
      • Terminate
      • Hardware
        • USB Pole Display
        • Powered COM Port
        • Printer Installation Information
        • Epson TM T20II
        • Configuring the POS Scale
        • Integrating a Honeywell Scale/Scanner
          • Compatibility of 64 bit OS
        • Brecknell Scale
          • Brecknell Scale Setup
          • Send the weight to the POS
          • Add decimal Points for Pound Weights
      • Settings
        • Backup
        • Receipt
          • Store Logo
          • Promotional Message
        • Transactions
        • Speed Keys POS
        • Logs
        • Payment Gateway Settings
          • PAX (Direct to Processor)
          • How to get IP Address from PAX?
        • Gift Card Processor
        • Automatic Coupon Settings
        • Cash Drawer
      • App Settings
      • Turn On Debug
    • Manage
      • Open Bank
      • Close Bank
        • Closing Procedures - Best Practices WinPOS
      • Cash Drawer
      • Batch Close
      • Z Report
      • ZZ Report
    • Transactions
      • Sales Transactions
        • General Item
        • Item Look Up
        • Tenders
          • Cash
          • Credit
          • Debit
          • Gift
            • Gift Cards
              • Smart Transaction Systems (Gift Cards)
              • Sample Gift Card Disclosure
          • Check
          • Other
            • Prepaid/Layaway
            • Dwolla
            • Store Credit
              • Store Credit as a Payment Type
          • Split
        • Return
          • Refund Verification - CAS
        • Find Customer
        • Select Receipt
        • Search
        • Add Item
          • Edit Item
        • Add Customer
          • Customer Transaction Analysis
        • Speed Keys
        • Quick Pick
        • QOH
        • Activate/Inquiry
        • Suspend
        • Resume
        • Sales Person
        • Serialization
        • Scan Item
        • Fees
        • Discount
        • Coupons
        • Go Green
        • Clear Cart (Void a Sales Transaction)
        • Multi Line Void -Delete Item from Cart
        • Prompt for Receipt Print
        • Multiple UPC
        • Help Screen for Function Keys
      • Cash Pickup
      • Misc Cash
      • Customer
      • Prepaid
    • Reports
      • Daily Sales Summary
        • Daily Sales Summary Description
      • Department Totals
      • PLU Movement
      • Hourly Sales
      • Cash Balances
      • Special Transactions
    • Utilities
      • Create Store Order
      • Receiving
      • Transfers
      • Adjustment
        • Inventory Adjustment Use Cases
      • Manual Index
      • Backup
      • Restore
      • Print Barcode Labels
      • Forced Sync
    • Error Messages - POS
    • Prepaid Deposit Transactions (Layaway)
      • CRM Builder
      • Prepaid Sale (Initial Transaction)
    • Common Questions and Answers
    • Release Notes
      • Release Notes POS 4.3
      • Release Notes POS 4.2
      • Release Notes POS 4.1.03
      • Release Notes POS 4.1.02
      • Release Notes POS 4.1.01
      • Release Notes POS 4.1
      • Release Notes POS 4.0.25
      • Release Notes POS 4.00.24
      • Release Notes POS 4.00.23
      • Release Notes POS 4.00.22
      • Release notes POS 4.00.21
      • Release Notes POS 4.00.20
      • Release Notes POS 4.00.19
      • Release Notes POS 4.00.18
      • Release Notes POS 4.00.17
      • Release Notes POS 4.00.16
      • Untitled
      • Untitled
      • Untitled
  • Tablet POS ( TabPOS )
    • Getting Started
      • Requirements
      • Hardware
        • Compatible Android Tablets
        • ADT ProPort Installation Process
        • Star Micronics mPOP
          • mPOP - How to Pair?
      • Installation
      • Demo Mode
      • Register
      • Login
        • TabPOS - PIN Entry
    • Configuration
      • Support
      • Merchant Info
      • Management
        • Open Bank/Close Bank
        • Misc Cash
        • Tip Payout
        • Z Report
      • Clock In/Clock Out
      • Manual Sync
      • Master Sync
      • Configuration
        • Device
        • Receipt
        • Payment
        • Hardware
        • General
        • CDS
      • Inventory
        • Merchandise Receiving
        • Inventory Adjustments
        • Inventory Transfer
      • Scheduling
    • Transaction
      • General Item Calculator
      • Tablet - QuickPick
      • Sales Transactions
        • Suspend
        • Resume
        • Tax Exempt
        • Transaction Level Coupon
        • Transaction Level Discount
        • Verified Refund
        • Gift Card Activation
        • Gift Card Balance Inquiry
        • Comments
        • Cash Drawer
        • Adjust Tip
        • Sales Person
        • Reprint Receipt
        • Reprint Kitchen Receipt
        • Table
      • Return
        • Store Credit as tender (purchases and Refunds)
      • Void : Clear Cart
    • Item
      • Add Item
      • Edit Item
      • Quantity on Hand
    • Customer
    • Reports
      • Daily Sales Report (DSR)
      • Z Report
      • ZZ report
      • Transaction Summary Report
    • QSR
      • Setting Up QSR
      • Using QSR on the tablet (sales)
    • retailcloud chat
    • Re-Registering TabPOS
    • Common Issues
      • What to do when you get a 'Please Settle' Error Message ?
  • Mobile POS ( mPOS )
    • Getting Started
      • Hardware
      • Setup & Installation
    • Register
    • Login
    • Sales Transaction
      • Customer Feedback
      • General Item Calculator
    • Return
    • Exchange
    • Gift
    • Resume
    • Item
    • Customer
    • Clock In & Clock Out
    • Reports
    • Settings
      • Merchant Information
      • Company Settings
      • Payment Settings
      • Printer
      • Purge Data Quota
      • Sync Interval Schedule
      • Manual Sync
      • Hardware Configurations
      • Transaction Fees
      • Receipt Configurations
      • Pair With RC Platform Account
      • Enable Verified Refund
      • Enable Tip Transaction
      • Enable Enhanced Email Receipt
    • Support
    • Logout
  • 6IX POS
    • Getting Started
      • Hardware
      • Set Up
      • Installation & Download
      • Versions
    • Register
    • Login
    • Sales Transaction
      • General Item Calculator
      • Return Verified Transaction
      • Quick Pick
      • Tips
    • Products
    • Customers
    • Employees
    • Clock In / Out
    • Company Settings
    • Management
    • Tip Adjustment
    • Cash Drawer
    • Configurations
    • Manual Sync
    • Reports
    • Reprint Receipt
    • Gift Activation
    • Gift Balance Inquiry
  • Feedbk
  • Kitchen Display System (KDS)
  • Skedool POS
    • Getting Started
      • Hardware
      • Setup
      • Installation & Download
      • Register
      • Login
    • Configuration
      • Configuration
      • Reports
      • Gift Activation
      • Gift Balance Inquiry
    • Schedule
    • Waitlist
    • Customers
    • Products
    • POS
      • Quickpicks
      • General Item Calculator
      • Verified Refund
      • Suspend
      • Resume
Powered by GitBook
On this page
  • retailcloud Windows POS Installation
  • Download Links
  • If MySQL needs to be uninstalled (WinPOS application will not open):

Was this helpful?

  1. Windows POS ( WinPOS )
  2. Getting Started

Installation & Download

PreviousSetUpNextInstalling MySQL 5.6

Last updated 5 years ago

Was this helpful?

retailcloud Windows POS Installation

  • Step 1 - Computer needs Microsoft .Net

Download and Install the Microsoft .Net Framework 4.6 or higher. If you already have this installed on your Computer, you may skip this step and proceed to Step 2. Microsoft .Net Framework is required for MySQL 5.6 to work on a Windows machine. run the following program that will verify if you have it or not.

Download Link -

  • Step 2 - Run the Installer

Download and run the retailcloud Installer. Follow the steps in the installer to complete. This download installs the following:

    • Java

    • retailcloud Windows POS

Download Links

(the download should appear in your browser window if you are using Chrome)

  • Step 3 - Install your Register

To complete the install, you will need the following credentials provided in your Welcome Letter (sent via Email).

  • System Admin Username

  • System Admin Password

  • Merchant ID (this is a Numerical value)

  • Register ID (this is a Numerical value, needs to be created from back office portal)

To create a Register ID: login to the back office portal, and create a new register on your account. Follow the path Management > Hierarchy > Register > Create Register. The screen should display as such: Fill in the Name, select the venue and store, and leave Posi Track selected. Choose save. Once the Register is created, you will get a success message as shown below, displaying the register ID that has been created. This is the ID you will use to register your Windows POS application.

Open your newly downloaded retailcloud Windows POS, enter the credentials mentioned above, select Install.

If MySQL needs to be uninstalled (WinPOS application will not open):

Note: This retailcloud installer should only be used for Computer that does not have MySQL currently installed - DO NOT use the installer if it is currently on the computer.

Windows Vista Supported Operating Systems :

  • Windows 7

  • Windows 7 Embedded

  • Windows 8

  • Windows 8 Embedded

  • Windows 10

This list supports Home and Professional Editions as well as 32 and 64 Bit OS.

MySQL 5.6 -

View Installation Guide
Follow the steps in this link
To verify if you have Microsoft .Net Framework
https://www.microsoft.com/en-us/download/details.aspx?id=53344
638KB
POS_installer-jv7-mysql56 (2).exe
POS Installer GA my56.exe