# Feedback Settings

### Feedback Configuration on CAS

1. Navigate to **Configuration** —> **POS Settings** —> **Feedback Settings**
2. To Enable Feedback, tick the checkbox.
3. Choose a question from the drop down box for POS Question or type the question in the below box. This question will be asked on CDS immediately when a customer completes the transaction.
4. Select the answer Type ‘Star’.
5. Select the Email Question from the dropdown box or manually enter the question in the box below. This question will be asked on email receipt send to customer email address.
6. Select the answer Type ‘Smile’.
7. Click on ‘**Submit**’.

![](https://1065618780-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LlIO4qyICYYVdwt64xd%2F-LwCUvQixwRqVRbF_x5B%2F-LwCV_lqPDakVxuGExs4%2F2019-12-16%2012_30_11-InvenTrak%E2%84%A2%20CAS.png?alt=media\&token=d429bd52-e351-4d89-9780-40e1c4d187a9)

{% hint style="success" %}
Please contact  [**support@retailcloud.com**](mailto:support@retailcloud.com) to enable Feedback.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://retailcloud.gitbook.io/portals/central-administration-server-cas/untitled-2/pos-settings/feedback-settings.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.